Facility Rental and Communications Coordinator - PT/Flex Schedule
The JCC Facility and Communications Coordinator position has daily interaction with the public and is focused on ensuring smooth IT-driven access to fun programs and activities available at the Center, along with providing some communications support. Managing details, schedules, databases and clear communications are key to success in this position.

This position is offered at 20-25 hours/week (paid hourly) and is non-exempt. It requires occasional/rare evenings and weekends. There is an option for some remote work. The schedule is based on program needs and flex time is offered. Weekly schedule flexibility within normal business hours is available. Skill development opportunities in communications, marketing and fundraising will be offered for those with interest. Rate of Pay: $21-24/hour DOE with a small health care stipend.

The position requires:
● Experience managing schedules and calendars using computer programs
● Experience managing databases and websites and social media
● Communications or marketing experience or desire to learn in these areas
● Good people skills

Duties of the position include, but are not limited to:

COORDINATION AND SCHEDULING FOR PROGRAMS AND FACILITY:
• Coordinate and calendar community programs and special events
• Coordinate scheduling for facility use or rentals with civic groups, individuals and businesses
• Process paperwork and record payments to secure facility rentals
• Train renters in facility procedures and conduct tours with prospective renters
• Ensure completion of online and in-person paperwork and contracts related to rentals using computer programs

DATA MANAGEMENT and IT COORDINATION:
• Website content uploads
• Data entry for Salesforce, CRM programs and facility management programs
• Assist participants with online class registrations and facility rentals
• Create online forms and programs - in coordination with website portals and other IT programs to facilitate Center activities and events
• Monitor online payment processing through online portals and programs

OPERATIONS & ADMINISTRATIVE DUTIES:
• Maintain community information boards, program social media, phone, e-news, and email distribution
• Procure goods, services, and resources for Community Center programs
• Handle customer service-related issues
• Organize and complete reports on attendance, facility rental and instructor engagement
• Support and participate in agency events and projects

COMMUNICATIONS SUPPORT:
Under the direction and support of the Executive Director
• Help create written and visual content for communications channels including flyers, ads, brochures, etc.
• Develop content and provide engagement strategies for the Center’s social media channels (Facebook, Twitter, Instagram, LinkedIn, Google+, and YouTube)
• Help develop graphic art and video assets necessary for successful communication campaigns, program marketing, and fundraising
• Capture photos and video at events and programs; maintain digital archives
• Maintain online Center community events calendar

CENTER HEALTH & SAFETY
• Maintain organization of facility supplies
• Ensure garden area, patio spaces, areas surrounding the entrances and exits of Center are clean and accessible
• Use work order requests to complete facility/grounds maintenance
• Ensures that safety standards and precautions are followed in recreation and facility management activities
• Responsible for coordination of facility use following regulations
• Move and handle items exceeding 30 pounds on a regular basis
• Other duties as assigned

Required Skills, Knowledge, and Abilities
Knowledge of business English, spelling and grammar, and knowledge of various computer software
Ability to read and interpret documents such as safety rules and operating instructions
Ability to write routine reports and correspondence
Ability to learn and operate online programs for registration, payment processing, and data entry
Ability to solve practical problems
Ability to recognize potentially unsafe conditions and correct them quickly
Ability to keep records and write reports
Effective, professional working relationships with youth, staff, volunteers, community partners, donors and the general public

Note: This list is intended only to illustrate the various types of work that may be performed. Omission of specific statements does not exclude them from the position.
PLEASE SEND RESUME AND COVER LETTER WITH REFERENCES TO:
Julie Raefield, Executive Director
jraefield@jacksonvillecommunitycenter.org